Shipping Policy

Details for requests of returns and exchanges


All products are handmade and customized, returns or exchanges of jewelry are not accepted unless the fault is ours. For any issues, we encourage you to contact us. We will do our best to solve the issues.


In order to fulfill your order properly and timely manner, we immediately start packaging process. If you wish to cancel your order, please inform us as soon as possible, if possible within three days after you place an order. For any shipping or other questions feel free to contact us.


If the jewelry does not fit because of choosing wrong size, we can offer a resizing or adjustment services but an additional fee might be applied or we offer discounts for your next purchase on same jewelry with same details.


• • • The packages under $150.00 will be shipped via USPS Priority mail with tracking number without insurance. We always post the tracking number and check regularly. If you have any problem with delivery please contact us. If the tracking number shows the package has been delivered but you have not received it, please contact us then we will give 15% discount for your next order and request to update your delivery address for next shipment.

• • • The packages over $100.00 will be shipped with insurance via USPS. We will make sure you have received the package successfully.

Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.