Return Policy

Details for requests of returns and exchanges

-> RETURNS / EXCHANGES

All products are handmade and customized, returns or exchanges of jewelry are not accepted unless the fault is ours. For any issues, we encourage you to contact us. We will do our best to solve the issues.


-> CANCELLATIONS

In order to fulfill your order properly and timely manner, we immediately start packaging process. If you wish to cancel your order, please inform us as soon as possible, if possible within three days after you place an order. For any shipping or other questions feel free to contact us.


-> ADJUSTMENTS

If the jewelry does not fit because of choosing wrong size, we can offer a resizing or adjustment services but an additional fee might be applied or we offer discounts for your next purchase on same jewelry with same details.